Update 3/24/2019: I want to thank Trisha for having the courage to point out a mistake I made in my original entry. In the crazy whirlwind of daily life, I made a mistake, and I left one of our original core values, Empathy, in my blog along with what was supposed to be its replacement, Empowerment. In doing so, I omitted the final value, Integrity. Empathy is always part of what we do every day, but during our team discussion, it was decided that Empowerment more closely reflected what we try to embody on a daily basis. Honestly, I really wanted to avoid the embarrassment of sending out this correction, but these values are more important to me and to Shiloh than a little temporary discomfort for me. Thank you. ~ Dr. Alley
A big part of the vision of Shiloh Animal Hospital is to create the workplace of choice for all veterinary professionals (veterinarians, kennel staff, assistants, customer service representatives, technicians, nurses, students, etc.). There is a lot that goes into building that vision. One part of the puzzle was creating Core Values.
Not too long ago, all of our employees gathered together after work, enjoyed pizza, and brainstormed to come up with the Core Values of Shiloh Animal Hospital. It was really important to do this as a group, and it was amazing to listen to the discussions and the passion for what we do and how we do it every day. Now, every day at 1:07, we have a Core Values meeting where we have the opportunity to call each other out for displaying one of our values. What a great way to not only keep the values in the front of our mind, but also to give each other a pat on the back for living it every day!
I would like to share these values with all of you:
Creating a workplace of choice is a work in progress to improve, cultivate, and intervene when needed, always keeping that vision in sight. Moving to a new, larger facility splits us up in some ways, but it also encourages us to work even harder as team to provide the best possible care to all of our furry companions and their owners.