Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Visa
- MasterCard
- American Express
- Discover Card
- Cash
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
- Scratchpay (see below)
Insurance Options
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.
If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.
Trupanion
We submit claims directly through the Trupanion Express portal for clients who have Trupanion pet insurance. This allows Trupanion to pay us directly, so the pet owner only needs to cover their portion of the bill. The entire process is completed during the appointment.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinary procedures, including:
- Exams
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Medication
- Vaccinations
- Surgical procedures
- And more
Learn more at CareCredit.com.
Scratch Pay
A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Shiloh Animal Hospital has been provided. Apply now at scratchpay.com.
"Our 14yo dog got jumped by another dog and needed his ear repaired. We were already clients of Shiloh AH but had never had a surgical procedure there before. I cannot praise them enough for how they cared for our dog. They let him stay with me in the exam room while they sedated him and only took him in the back after he was fully sedated. After the procedure, they took me in the back to show me the repair and then brought him back to the exam room so I could sit next to him on the floor and talk to and pet him while he recovered. They popped in periodically to check his vitals. Virtually no other vet clinics go about it this way, even though it is clearly in the best interest of the animals and quite frankly makes their job easier.From Dr. Diniz and Kat at our initial exam to Dr. Tabor, Kat, and assistants for the surgery, our doggie was respected & cared about, and he received the level of care I expect from a vet clinic (and admittedly, I have high standards for my veterinary care).Please don't change, Shiloh Animal Hospital, and we will keep coming back!"
Juli R.
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